The process

Simple from your end

You send us a list of tenant details. We do the rest. Usually up and running within 24–48 hours.

1

Fill in our contact form or email us directly at support@ping.rent. Tell us how many tenants you have and what you need.

2

We send you a simple form. Fill in your tenants' names, emails, phone numbers, addresses, rent amounts, and due dates.

3

We create your account, add all your tenants, and send each one a consent email. Reminders go live once consent is collected.

4

Every month, reminders go out automatically. You get a digest email with one-click mark-paid links. No dashboard needed.

What you get

Everything included

No hidden extras. No upgrade tiers. The concierge service covers everything required to run automated reminders for your entire portfolio.

Full tenant setup

We add all your tenants from your list, including individual due dates, rent amounts, and property addresses.

Consent collection

We send consent emails to every tenant on your behalf. No reminders go out until each tenant has agreed — keeping you legally covered.

Automated monthly reminders

Reminders go out before and after every due date, every month. Pre-due, due day, and overdue follow-ups — all handled automatically.

Landlord digest emails

When the first reminder of the month goes out, you get a summary with one-click mark-paid links for each tenant. No login required.

Changes via email

Need to add a tenant, change a due date, or update rent? Just email us. We handle the update — no dashboard, no admin work on your part.

Custom reminder preferences

Want reminders at different intervals, or a specific tone? Tell us. We configure the reminders to match how you prefer to manage your properties.

Who it's for

The concierge service isn't for everyone — but for the right landlord, it's the only thing that makes sense.

You have 10 or more tenants and setup feels like a project

You'd rather never log in to a dashboard and manage everything via email

You're transitioning from another system and want someone to handle the migration

You want custom reminder tone or frequency tailored to how you manage your properties

You're a busy professional with rental income and no time for software admin

You just want it done right and running without you having to think about it

For smaller portfolios who prefer to manage their own setup, the self-setup dashboard is free and takes less than 5 minutes.

Get in touch and we'll have your reminders running within 48 hours — without you touching a dashboard.