Privacy Policy

Introduction

At Ping, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated rent reminder and payment tracking service.

By using Ping, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for Ping, we collect:

• Name and email address
• Phone number (optional)
• Tenant information (names, contact details, rent amounts)
• Payment tracking data

Automatically Collected Information

When you use our service, we automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage statistics

How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Send automated rent reminders to your tenants
• Track payment status and manage your tenant data
• Notify you about changes to our service
• Provide customer support
• Monitor usage and improve our service
• Detect and prevent fraud or technical issues

Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using HTTPS/TLS
• Data is encrypted at rest in our database
• Row-level security ensures you can only access your own data
• Regular security audits and updates
• Secure authentication and password hashing

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Supabase for database hosting and authentication. They process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new owner.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent at any time

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete your data within 30 days, unless we are required to retain it for legal purposes.

Cookies and Tracking

We use essential cookies to maintain your session and authentication. We also use analytics to understand how our service is used. You can control cookies through your browser settings.

Children's Privacy

Ping is not intended for use by children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form.